TG+ SB Edition

Small Business IT Department

Monthly Flat Fee IT Service & Support

Every small business in its daily operation uses technology. Not every small business uses technology to its full potential or can budget for an IT department. That is where we come in.

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What is included?

Maintenance of devices

  • Constant upkeep with updates, drivers, installation of new hardware, and security software

Data backups / Media Creation

  • Cloud, or on-site backs up regularly completed

  • Flash drives or CD/DVD burned for clients or office use

Software installation & configuration

  • Recommendations for optimal software for various uses

Troubleshooting

  • Phone / email / text access to support when you have a question

Purchase advice

  • Advice when you go to make that next technology purchase

  • Help with finding a deal and ordering (as well as local pick up if required)

Password management and security advice

  • We will help manage STRONG passwords and provide you with updated password sheets.

  • We keep up with security news about breaches and possible malicious attacks so you do not have to.

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Analytics

  • We can manage or advise on ways to grow your footprint on the web through social media, ad placement, and search results.

*We also offer Social Media Management as a separate service.

Company Contact

  • Need to talk to Microsoft, Apple, the local copy repairer, cable company, or other technology-based businesses? We will handle it. Whether it’s correspondence or managing on-site visits from contractors, we will work with them so you can focus on your business.

  • This also includes contact with individuals, offices, or businesses that produce media or provide data to you.

Training & Education

  • We excel at teaching. Want to learn how to do something with your devices or software? Let us help.

Why choose TG+?

Quick response times

  • Anyone who has worked with TG on a project knows that not only are we fast, but we take pride in completing a project. We treat your time, property, and assets just like they were our own.

Access to your own IT department without the large cost

  • Ever wanted to tell someone, “Let me talk to my IT department,” or tell a client, “My IT department can handle that,” now you can.

Supporting local and small businesses

  • TG was started to be the opposite of the big box guys like Geek Squad and Simply Mac. We want to be YOUR IT department. Rather than nickel and dime for every service, we want to be fair and flat. Rather than treat you like you are bothering us with your business, we want you to know each time we value your support and confidence. Rather than treat you like a nameless, faceless barcode at a register, we want you to be part of the TG family.

 

**Yearly remote assistance is required on all desktop & laptop devices supported by TG+. This fee is separate and is a flat device fee as well.

*** Large hardware installation projects may not be included but will be transparently discussed beforehand.